Receptionist

J.E. Dunn Construction Group Inc P•Kansas City, MO

3d•Onsite

About The Position

The Receptionist will provide routine reception and clerical support. This position will be responsible for answering phones, greeting visitors, and performing administrative support tasks. All activities will be performed in support of the strategy, vision and values of JE Dunn. The role involves following directions and referring all exceptions to a supervisor. The career path for this role is described as 'Various'.

Requirements

High School Diploma or GED (Required)
0-2 years receptionist or administrative support experience (Required)
Ability to perform work accurately and completely, and in a timely manner
Communication skills, verbal and written
Organizational skills
Proficiency in MS Office
Ability to maintain confidential information
Ability to build relationships and collaborate within a team, internally and externally

Nice To Haves

In lieu of the above requirements, equivalent relevant experience will be considered.
Notary(Preferred)

Responsibilities

Operates telephone switchboard to answer, screen, and forward calls internally as appropriate.
Greets visitors, determines nature and purpose of visit, notifies employees of visitors, and directs or escorts visitors to specific destinations.
Performs routine administrative support tasks for a variety of internal functions dependent upon the work program business needs, such as filing, printing, collating, mailing, distributing mail and documents, supporting and maintaining the office, etc.
Provides routine information about the company as requested and helps resolve routine questions and complaints from customers and the general public.
Helps train new or backup receptionists on front-desk best practice standards and processes.
Provides support for meeting and event planning.
Supports new employee equipment setup, dependent upon work program business needs.
Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.
Manages difficult or emotional customer situations promptly and efficiently.
Meets client commitments, recognizes and acts upon service opportunities.
Solicits and applies feedback to improve quality and service.