Receptionist

CenterWell • Tampa, FL

21d • Onsite

About The Position

The Receptionist performs basic administrative, clerical, operational, customer support, and computational tasks while greeting patients in a friendly manner. The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Requirements

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Excellent customer service and multiphone line skills
• Team player
• Ability to multitask
• Detailed and organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Bilingual in English and Spanish

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)

Responsibilities

• Greeting patients in a friendly manner
• Operating a switchboard or multi-line phone and maintaining call logs
• Taking and distributing accurate messages
• Greeting visitors and determining the nature of their visit
• Issuing visitor passes and maintaining visitor logs
• Alerting appropriate party of visitor arrival or directing visitors to appropriate office, department or employee
• Responding to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address
• Booking meeting rooms
• Typing
• Organizing and distributing mail
• Receiving and sending courier packages
• Other administrative duties as assigned

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company and personal holidays
• Paid parental leave
• Paid caregiver leave
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed