Receptionist

DRW•Chicago, IL

19d•$50,000 - $60,000•Onsite

About The Position

As a Receptionist on our Workplace team, you’ll manage our main reception area, greet and direct all visitors, and provide general workplace and administrative support to the company. The Workplace team is responsible for office management, maintenance, food service, travel and the planning and execution of all firm events and social activities. As a member of this team, you will participate in administrative and office services work and assist with various Workplace projects.

Requirements

Strong verbal and written communication skills; excellent phone etiquette
Proven ability to multitask, prioritize and take direction from multiple sources
Confidence, initiative, and the ability to learn new things quickly
Excellent customer service skills
Strong organizational skills and ability to meet deadlines
Proficiency in MS Outlook for email and calendaring and proficiency with MS Word and Excel
Excellent typing skills required
Proven ability to handle confidential information in a professional manner
Ability to work alternative schedules to cover planned absences between hours of 7:30AM and 5:00 PM, Monday through Friday
Availability to work in the office 5 days a week
College degree or equivalent required

Nice To Haves

Previous experience in a corporate office environment preferred

Responsibilities

Professionally answer, screen, and route all incoming calls
Greet guests in a professional, friendly, hospitable manner
Open/close reception area daily and maintain its appearance throughout the day
Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff
Submit and follow up on service calls to the building management office
Follow up on internal facilities requests/work orders
Sort all incoming mail accordingly
Coordinate messenger services, outgoing mail deliveries, and employee package release forms
Assist with office activities, amenities, events, and other business needs as assigned
Assist with office supply ordering
Maintain conference rooms; book meetings; assist with set up of A/V equipment and video conferences as needed
Manage newspaper/periodical subscriptions
Update team page on company intranet
Maintain updates to the facilities, workplace and reception manuals
Process expense reports for assigned DRW employees
Serve as first point of contact for facilities related issues
Aid with DRW emergency response team organization and training
Assist with onboarding/offboarding procedures including new hire desk set up/decommissions; maintaining company photo directory, coordinating employee building access and badging/key assignments