Receptionist - 32nd & Indiana

Southwest Missouri Bank • Joplin, MO

2d • Onsite

About The Position

Join Southwest Missouri Bank as a Full-Time Receptionist at our 32nd and Indiana branch. We are looking for a welcoming and energetic, customer-focused individual. This onsite position offers an opportunity to make a meaningful impact in a professional environment where customer-service and integrity are at our core. You will engage with diverse customers, enhancing their banking experience. With a competitive pay of $16 per hour, this role rewards your commitment to excellence and professionalism.

Requirements

• Strong interpersonal and communication skills.
• Friendly demeanor.
• Customer-centric approach.
• Strong organizational skills to manage multiple tasks effectively, such as scheduling, handling inquiries, and maintaining an organized front desk.
• Attention to detail for accuracy in documentation and data entry.
• Adaptability and a proactive attitude to navigate the fast-paced banking environment while maintaining professionalism.
• Problem-solving skills to address client needs and resolve any issues that arise promptly.
• Positive attitude and a commitment to excellence.

Responsibilities

• Be the first point of contact for clients, ensuring a warm and professional greeting in person and over the phone.
• Manage incoming calls.
• Schedule appointments.
• Direct customers to the appropriate departments.
• Maintain an organized front desk area.
• Provide essential support to both customers and staff.
• Handle administrative tasks such as data entry, managing correspondence, and assisting with inquiries or issues that arise.
• Display excellent communication skills and demonstrate a customer-centric approach, embodying our core values of integrity and excellence in every interaction.
• Create a positive experience for our customers and colleagues alike, contributing to a high-performing team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed