Receptionist - 32nd & Indiana

Southwest Missouri Bank•Joplin, MO

3d•Onsite

About The Position

Join Southwest Missouri Bank as a Full-Time Receptionist at our 32nd and Indiana branch. We are looking for a welcoming and energetic, customer-focused individual. This onsite position offers an opportunity to make a meaningful impact in a professional environment where customer-service and integrity are at our core. You will engage with diverse customers, enhancing their banking experience. With a competitive pay of $16 per hour, this role rewards your commitment to excellence and professionalism. As a Full-Time Receptionist at Southwest Missouri Bank, you will be the first point of contact for our clients, ensuring a warm and professional greeting in person and over the phone. Your daily responsibilities will include managing incoming calls, scheduling appointments, and directing customers to the appropriate departments. You will maintain an organized front desk area, providing essential support to both customers and staff. Additionally, you will handle administrative tasks such as data entry, managing correspondence, and assisting with inquiries or issues that arise. It will be essential to display excellent communication skills and demonstrate a customer-centric approach, embodying our core values of integrity and excellence in every interaction. Your role is vital in creating a positive experience for our customers and colleagues alike, contributing to a high-performing team environment.

Requirements

Strong interpersonal and communication skills.
Friendly demeanor.
Customer-centric approach.
Strong organizational skills.
Attention to detail.
Adaptability.
Proactive attitude.
Problem-solving skills.
Positive attitude.
Commitment to excellence.

Responsibilities

Be the first point of contact for clients, ensuring a warm and professional greeting in person and over the phone.
Manage incoming calls.
Schedule appointments.
Direct customers to the appropriate departments.
Maintain an organized front desk area.
Provide essential support to both customers and staff.
Handle administrative tasks such as data entry, managing correspondence, and assisting with inquiries or issues that arise.
Display excellent communication skills and demonstrate a customer-centric approach.
Embody core values of integrity and excellence in every interaction.
Create a positive experience for customers and colleagues.
Contribute to a high-performing team environment.