Receptionist

AMSURG•Bel Air, MD

5d•Onsite

About The Position

We are seeking a professional and courteous Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, ensuring a positive and efficient experience. This role involves managing front desk operations, patient registration, appointment scheduling, and maintaining accurate patient records. The Receptionist will play a crucial role in supporting the smooth operation of our office and contributing to excellent patient care.

Requirements

High school diploma or GED.
Minimum of 1 year of receptionist, customer service, or administrative experience.
Strong verbal and written communication skills.
Proficiency with Microsoft Office and standard office equipment.
Excellent organizational and multitasking abilities.
Ability to maintain confidentiality and professionalism at all times.

Nice To Haves

Previous experience in a medical office, ambulatory surgery center, gastroenterology practice, or endoscopy center.
Experience with EMR systems and medical scheduling software.
Knowledge of insurance verification and healthcare registration processes.

Responsibilities

Greet patients and visitors in a professional and courteous manner.
Register patients and verify demographic, insurance, and billing information.
Schedule, reschedule, and confirm patient appointments.
Answer incoming phone calls and direct inquiries appropriately.
Maintain patient records and ensure accurate data entry into electronic medical records (EMR).
Collect copayments and process patient payments according to established procedures.
Coordinate with clinical staff regarding patient flow and scheduling needs.
Verify insurance eligibility and obtain required authorizations when applicable.
Maintain patient confidentiality and comply with HIPAA regulations.
Assist with general office duties including scanning, filing, faxing, and correspondence.
Support a positive patient experience by addressing questions and concerns promptly.