Receptionist (7800)

Lutheran Services Florida • Largo, FL

11d • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a talented Receptionist to make an impact in the lives of others. The schedule for this role is Monday-Friday 8am to 5pm. The Receptionist answers a busy phone system, directs calls, takes messages, and greets clients and visitors. This is a non-direct care position. Performs office functions as requested.

Requirements

• Associates Degree or equivalent. Could be substituted with at least 2 years’ experience.
• A minimum of 1+ years’ experience as receptionist in an office setting.
• Must have basic knowledge of general office procedures.
• Must have strong interpersonal skills.
• Must possess strong telephone etiquette and communications skills.
• Ability to work effectively in a culturally diverse environment.
• Ability to demonstrate consistent, daily work attendance.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Reports to Designated Supervisor.
• Accurate, prompt and courteous screening of incoming calls.
• Team player with co-workers.
• Trustworthy, dependable and organized.
• Adhere to LSF’s policies and procedures.

Nice To Haves

• Bilingual English /Spanish preferred.

Responsibilities

• Screens incoming calls, takes messages as appropriate, directs caller to correct individuals.
• Greets visitors and clients, determines their needs and notifies the proper person and/or directs them to the proper office.
• Maintains an organized visitor/reception area.
• Sets up appointments for clients.
• Responds to client records requests.
• Sorts and distributes incoming mail/shipments and takes outgoing mail and or shipments for delivery.
• Notifies technicians if telephone system, copier, printer or other equipment is in need of repair or maintenance.
• Collects and places office supply orders and verifies order for accuracy upon receipt.
• Performs a variety of administrative tasks such as creating cards, room scheduling and directory maintenance.
• Assists program staff to include all necessary forms when preparing files for anticipated clients.
• Maintains a list of clients seeking assistance.
• Responsible for keeping and distributing petty cash.
• Reconciles petty cash on a monthly basis.
• Collects client funds, prepares the bank deposit and keeps daily records.
• Attend staff meetings.
• Other duties as assigned.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree