Receptionist

Veritas HHS Inc•Nashville, TN

19d•Onsite

About The Position

The Receptionist greets walk in customers, answers incoming calls, and directs customers to the appropriate specialized staff. This individual also performs targeted outgoing calls and provides administrative support to staff members. Our Training Process: We strive to provide the best possible training experience for all new hires. To ensure a strong foundation, all new employees will begin with a three-week training program led by our Chief Trainer. During this time, you will gain an overall understanding of the child support process as well as your department’s policies and procedures. Following this, your department’s Team Lead will continue your training, going more in-depth to provide you with specialized knowledge related to your role. In addition, you will be enrolled in state new hire training and training specific to your department to further support your development. Work Schedule: In office, Monday – Friday 8:00 am to 5:00 pm. One-hour unpaid lunch break and two fifteen-minute paid breaks.

Requirements

High school diploma or equivalent
At least one year’s experience in public contact position
Final candidates will be subject to a background check as part of the hiring process. The background check process requires submitting your fingerprints at one of the listed facilities. Please note that it may take up to two weeks to clear before your start date. During this time, you will also begin your online onboarding paperwork, which should be completed in a timely manner.

Responsibilities

Greets walk-in customers; answers incoming phone calls from customers, attorneys, or general public
Directs customers to appropriate specialized staff
Performs targeted outgoing calls on request
Provides administrative support
Maintains supply cabinet
Performs related duties as required