Receptionist

CVR Energy, Inc.•Sugar Land, TX

32d•Onsite

About The Position

The receptionist will be the first point of contact for all incoming calls and guests arriving at the corporate office. The receptionist will perform administrative duties involving answering incoming telephone calls, taking messages and routing to the appropriate area or individual. Confidentiality and professionalism are critical for this position. The position serves as the primary front-office security monitor for the corporate office. The receptionist is responsible for observing and reporting unusual or suspicious activity, assisting with visitor access control procedures, and promptly notifying appropriate personnel of security or safety concerns.

Requirements

High School Diploma or equivalent required
1+ year office experience
Basic to intermediate knowledge of Microsoft office software required.
Demonstrated organizational skills required.
Demonstrated ability to learn and operate business tools, office technology and office equipment.
Ability to communicate effectively with internal and external customers, including senior and executive leadership.
Ability to handle confidential materials and maintain confidentiality.
Ability to maintain regularly scheduled hours of business operation.
Fluent in English, oral and written required.
Ability to occasionally adjust schedule to meet business needs.
Ability to maintain situational awareness and exercise sound judgment when handling security-related matters.
Ability to remain calm and professional during emergencies or unusual situations.
Strong attention to detail and observation skills required
Maintain a clean, polished, and client-ready reception area
Maintains security by following procedures for visitors
Applicants must be eligible to work in the United States. The Company will not sponsor immigration or work visas.

Nice To Haves

front desk receptionist experience preferred.
Prior experience in a receptionist, front desk, customer service or administrative support role preferred.

Responsibilities

Operate a multi-line telephone system, answer, screen, and forward incoming calls; provide information or take messages, as necessary.
Assure front desk has coverage at all times.
Greet guests and follow protocol to inform employees of guest arrival, assure guests are signed in, escorted as needed or provided badges.
Schedule meetings, maintain correspondence and other administrative tasks as requested.
Check the conference rooms’ availability and reserve as needed.
Monitor access to the corporate office and follow established visitor management protocols.
Verify visitor identification as required and ensure all visitors are properly signed in and issued visitor badges.
Observe, document, and promptly report suspicious activity, safety concerns, unauthorized access attempts, or security incidents to appropriate management personnel.
Maintain confidentiality regarding security-related information, incidents, and surveillance activities.
Coordinate with building security, property management, and emergency responders when necessary.
Sort mail as needed.
Regularly communicate with supervisor any questions and concerns.
Performs other related duties as assigned.