Receptionist- Behavioral Health

UHSPetersburg, VA
2dOnsite

About The Position

Horizon Health is seeking a Receptionist for our clinic called Foundations Health in Petersburg, VA. The Receptionist is responsible for greeting and assisting all visitors, answering calls, and checking in patients. In addition, the receptionist may assist with various clerical duties and projects as assigned by the OTP Program Director. This is a per diem position that will work Saturdays from 5:30a-9a. Horizon’s programs have dedicated marketing support and outstanding resources from the nation’s largest psychiatric contract management company. Excellent opportunity for growth with this national company whose philosophy and track record is to first try to promote from within. For more information about Horizon, please see: www.horizonhealth.com. For more information email Courtney Eble, Horizon Health Recruiter at [email protected]

Requirements

  • High School graduate or equivalent
  • 2 years experience on a multi-line telephone switchboard, preferably in a health care environment, computer skills and any combination of education, training, or experience in a hospital environment preferred.

Responsibilities

  • Great and assist all visitors, ensuring they sign the visitor log and obtain a visitor pass
  • Enroll new patients in the Electronic Health Record and provide new patient packet
  • Complete billing episode and patient check-in upon arrival
  • Answer the disseminate all incoming calls on the switchboard in a professional and courteous manner within 3 rings.
  • Provide assistance to patients and employees as needed
  • Facilitate inquiry call sheet and route to clinician for inquiry calls
  • Schedule new patient intake appointments
  • Maintain MD schedule in EHR and provide to physician daily
  • Reconcile cash box and submit to business office daily
  • Ensure work area and waiting area are clean and professional at all times.
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