Receptionist Full Time

Butterfield Trail Village•Fayetteville, NC

4d•Onsite

About The Position

We are looking for a friendly, dependable, and professional Receptionist to be the first person our residents, families, guests, and visitors meet when they arrive. If you enjoy helping people, communicating with others, and making a difference in the lives of older adults, we would love to hear from you! This is more than a front-desk job. As a Receptionist, you will help create a warm, welcoming, and safe environment for the people we serve. Your kindness, dependability, and positive attitude can make a difference every day.

Requirements

High school diploma or equivalent required.
Basic knowledge of Microsoft Word, Excel, and email.
Good verbal and written communication skills.
Ability to read and follow policies, procedures, and safety instructions.
Good organizational and attention-to-detail skills.
Ability to protect confidential information.
Ability to work both independently and as part of a team.
A genuine interest in serving and working with older adults.

Nice To Haves

Previous experience in reception, customer service, administration, hospitality, healthcare, or senior living is preferred.

Responsibilities

Welcome and assist residents, families, guests, and visitors in a friendly and professional manner.
Answer questions and provide helpful information.
Answer and direct phone calls and accurately take and deliver messages.
Keep resident and company information private and confidential.
Maintain professional boundaries with residents, families, and visitors.
Stay alert to unusual activity and help maintain a safe and secure environment.
Follow safety and emergency procedures in a calm and professional manner.
Remain at the Reception Desk during emergencies as required.
Communicate clearly with residents, families, visitors, employees, and others.
Stay calm and professional during busy or stressful situations.
Adjust to changing needs and complete other duties as assigned.