Receptionist

Bethany Village•Horseheads, NY

3d•Onsite

About The Position

This position provides assistance to the Administrator and all Department Managers in a prompt and courteous manner. The Receptionist will offer customer service to all residents and their families, monitor the switchboard, answer and transfer incoming calls, and order and track Oxygen usage. This role is also responsible for CNA re-certifications, sorting and distributing mail, recording meeting minutes, distributing petty cash, inputting information into resident files/databases, and maintaining daily updates on resident disaster tags, ID bracelets, and resident lists. Additionally, the Receptionist handles all office mailings, physician credentialing, and ensures current licenses and insurances for vendors affiliated with the nursing home are up-to-date. The role also oversees the daily operations of the Front Office, including training and special projects for Front Office personnel, and works in conjunction with Bethany Administration and department managers to provide clerical support as needed. Other duties may be assigned.

Requirements

High Diploma required.
Knowledgeable of Business Administration a must.
2-5 years experience in field of business/administration.

Responsibilities

Provide customer service to all residents and their families.
Monitor the switchboard, answering and transferring of all incoming calls.
Order and track Oxygen usage.
Responsible for all CNA re-certifications.
Sort and distribute resident/staff mail.
Record meeting minutes for medical direction/professional standards.
Distribute petty cash/balance drawers.
Input of all information into residents file/database.
Keep current on a daily basis resident disaster tags, ID bracelets, and resident list.
Responsible for all office mailings.
Responsible for all physician credentialing/current licenses and insurances.
Responsible to keep current licenses/insurances/contracts on all vendors affiliated with the nursing home.
Oversee the daily operations of the Front Office.
Oversee training and special projects for Front Office personnel.
Work in conjunction with Bethany Administration and department managers to provide clerical support as needed.
All other duties as assigned.