Receptionist - Full Time

Wilkins RV•Town of Cicero, NY

1d•Onsite

About The Position

Join our team at Wilkins RV today as a front desk receptionist! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. We are the #1 RV Dealer in New York!

Requirements

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to effectively greet all incoming guests and direct them to the appropriate person or department.
Effectively handle all incoming calls – promptly and professionally.
Successfully provide WRV staff with various administrative support needed to effectively run the company.

Responsibilities

Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.
Greet and welcome all incoming customers in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
Perform miscellaneous administrative tasks for the sales department.
Maintain a clean and professional appearing reception desk area and customer lounge area to ensure we are providing our customers with a professional appearing first impression.
Ensure that the receptionist’s station is always staffed prior to leaving for any reason.
Maintain customer traffic and the sales departments “up system”, directing incoming customers to the next available sales consultant in a prompt and professional manner.