Receptionist - 2nd Floor Jolly

Missouri Delta Medical Center•Sikeston, MO

9h•Onsite

About The Position

This position is responsible for completing outpatient registration, which includes generating a chart with patient demographic information. The role involves collecting patient insurance and/or payment information, obtaining appropriate signatures, and entering diagnosis codes into the computer upon completion of patient assessment and/or treatment. The receptionist also receives, balances, and accounts for payments collected from patients, ensures appropriate charges are entered, and provides medical information as appropriate to requesting agencies. Additionally, the role involves typing correspondence and reports, filing information, entering medical record information, managing telephone communications, assisting with scheduling referrals, storing medical record files, and maintaining an inventory of supplies. The position also requires participation in in-service and quality improvement programs, collaboration with the healthcare team, and maintaining good public relations for the clinic. Other duties as needed or requested will also be performed.

Requirements

High school graduate or equivalent.

Nice To Haves

College level training and office management skills preferred.
Medical terminology preferred.
Previous clerical and office management experience preferred but not required.

Responsibilities

Completes outpatient registration, which includes generating a chart with patient demographic information.
Collects patient insurance and/or payment information.
Obtains appropriate signatures for patient certification of admission and assignment of benefits.
Upon completion of patient assessment and/or treatment, enters a diagnosis code into the computer.
Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage.
Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services.
Types correspondence and reports and files information.
Enters medical record information in the appropriate patient chart.
Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.
Assists in scheduling referrals as appropriate.
Stores medical record files in an organized and retrieval system.
Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.
Participates in the in-service programs.
Participates in Quality improvement program as required.
Works with other members of the health care team to coordinate patient care services.
Maintains good public relations for the clinic.
Performs other duties as needed or requested.