Receptionist - GSPN Gastro

Good Samaritan•Vincennes, IN

4d•Onsite

About The Position

Good Samaritan Hospital is seeking a dedicated Receptionist to join their GSPN Gastro team. This role is crucial for greeting and assisting patients, managing appointments, handling administrative tasks, and ensuring the smooth operation of the clinic. The hospital has a long-standing commitment to providing trusted healthcare and serving its communities, recognized for its excellence as a Magnet® facility, TJC Primary Stroke Center, and Level III Trauma Center.

Requirements

High School graduate.
Knowledge of software applications and administrative and clerical procedures.
Proficient in spelling, grammar, punctuation, and other language skills.
Proficient in keyboarding, data entry and business writing.

Responsibilities

Greets & assists customers to provide information and access to appropriate resources.
Answers all telephone calls within the clinic, transferring calls and/or recording messages accurately.
Schedules all clinic visits for patient appointments.
Prepares, manages and distributes documents (i.e. mail, correspondence, forms, requisitions, etc.).
Maintains the patient’s medical record in an accurate and timely manner.
Registers all clinic visits, verifying guarantor information and activating accounts.
Maintains records and filings systems (physical and electronic).
Completes patient clinic charges, collects payment for services, prepares receipts and sends payment and reports to billing each day.
Performs general office duties including ordering of supplies and items necessary for departmental operations.
Reviews operating practices and procedures to maximize organizational efficiency and departmental improvement.
Completes other duties and special projects as assigned.