Receptionist

PEO•Waynesboro, GA

13d•Onsite

About The Position

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. LOCATION: Dublin, Georgia The Community Service Board of Middle Georgia is seeking a qualified individual to serve as our next Receptionist for our Burke County Outpatient Clinic! The selected candidate will be a professional individual who has strong communication skills and provides exceptional customer service. This is a very busy environment and requires superior organizational skills, the ability to multi-task and prioritize daily activities.

Requirements

High School Diploma/GED Equivalent
Valid Georgia Driver’s License
Effective verbal and written communication skills
Strong interpersonal skills and the ability to work effectively with diverse communities
Ability to work independently and in collaboration with others
Experience with Microsoft 365 Office Products
Ability to organize, prioritize and meet deadlines accordingly

Nice To Haves

Previous administrative experience

Responsibilities

Coordinate follow-up appointments with the MD/NP and ensure ordered labs, psychological evaluations, and referrals are scheduled.
Document follow-up efforts as nonbillable.
Serve as Treatment Engagement Specialist by orienting individuals to services, completing consents, scheduling initial appointments, and completing/billing GIRPP notes
Answer phone calls, take messages, and route calls appropriately.
Monitor authorizations and treatment plan expiration dates and ensure updates are completed before MD/NP appointments.
Assist with scanning and other duties as needed.
Provide backup for therapist scheduling and Treatment Engagement staff.
Maintain the CSU discharge follow-up scheduling spreadsheet and update PMR forms when individuals attend appointments.
Communicate professionally and courteously with individuals and coworkers.
Accept responsibility, follow supervisor direction, and respond appropriately to feedback
All other duties as assigned