Receptionist Full Time Days

Kindred Healthcare•San Diego, CA

2d•Onsite

About The Position

Kindred Hospital San Diego is a 70-bed long-term acute care hospital offering extended recovery care. They partner with physicians and provide 24-hour clinical care seven days a week. The hospital features an eight-bed ICU and two negative pressure rooms and is located near downtown San Diego. The Receptionist operates the telephone switchboard, greets visitors, and may be responsible for contacting families for admission paperwork. They may also perform charge entry and control guidelines for accurate charge capture, control, and reconciliation.

Requirements

Must read, write and speak fluent English.
Must have good and regular attendance.
On the job or equivalent training/experience in a healthcare setting.

Nice To Haves

High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role.

Responsibilities

Courteously answers, routes and screens outside calls to the proper department or extension number. Transfers calls, takes accurate messages and/or holds calls when necessary.
Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance.
Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
Pages code blue, fire alerts, stat calls, emergency calls per protocol.
Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area.
Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls.
Notifies clinical leadership of emergency patients entering the hospital.
Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.