Receptionist (FLAG)

Civitas Senior Living•Flagstaff, AZ
•Onsite

About The Position

The Receptionist is the welcoming face and attentive ear of The Bluffs of Flagstaff, providing a seamless, friendly experience for residents, family members, vendors, and employees. The role delivers professional customer service and supports communication and administrative needs while helping maintain a clean and comfortable front desk and lobby. Training is provided; prior senior living or healthcare experience is helpful but not required. Employment is conditional on completing the screening process required by state regulations. Employees must reside in the state where the community is located.

Requirements

  • Exceptional communication skills with a diverse audience.
  • Compassion and genuine interest in working with older adults.
  • Residency in the state where the community is located.
  • Successful completion of the screening process required by state regulations as a condition of employment.

Nice To Haves

  • Prior experience in senior living or healthcare; it is not mandatory, and training is provided.

Responsibilities

  • Provide high-quality customer service with warmth and professionalism.
  • Answer and transfer calls, take detailed messages, and support prompt communication.
  • Distribute resident and office mail.
  • Fax, photocopy, and assist with file maintenance.
  • Maintain clean and comfortable front desk and lobby areas.
  • Work collaboratively with other departments.

Benefits

  • Tuition reimbursement
  • Career advancement opportunities
  • Employee recognition program
  • Employee referral incentives
  • Consistent schedules
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