Receptionist

Dyne Therapeutics•Waltham, MA

2d•Onsite

About The Position

The Receptionist serves as the primary front desk presence at the Dyne office and is responsible for creating a welcoming, professional experience for employees, visitors, and external partners. This highly visible role supports daily office operations, administrative activities, and company‑wide events, while exercising sound judgment and discretion when handling sensitive or confidential information. The Receptionist thrives in a dynamic environment, adapts easily to changing priorities, and contributes as a flexible, service‑oriented member of the Dyne team. This role is based onsite five days per week and requires periodic travel between Dyne office locations to support operational needs.

Requirements

High School Diploma or equivalent required
Minimum of 2 years of experience in a receptionist, administrative, or similar customer‑facing role
Strong proficiency with Microsoft Office (Word, Excel, PowerPoint)
Excellent interpersonal, verbal, and written communication skills
Ability to interact professionally with executive‑level stakeholders and colleagues
Strong organizational, multitasking, and time‑management skills with attention to detail
Customer service–oriented mindset with sound judgment and discretion
Ability to adapt to changing priorities and work independently to prioritize tasks
Resourceful and proactive approach to problem‑solving
Ability to work onsite five days per week and travel between Dyne office locations as needed
Use of a personal vehicle required to support inter‑office travel and operational needs

Nice To Haves

Undergraduate degree preferred or equivalent relevant experience
Experience in a biotech, life sciences, or fast‑paced corporate environment preferred

Responsibilities

Manage the front desk and lobby area, welcoming and assisting employees, visitors, candidates, vendors, and board members
Answer, screen, and route incoming phone calls and general inquiries
Maintain a professional, organized reception area and ensure a positive first impression
Support daily office operations, including receipt, sorting, and distribution of mail and packages (USPS, FedEx, UPS, courier services)
Manage general correspondence and shared inboxes; scan, copy, file, and distribute documents as needed
Track receipts and invoices and submit documentation to the Accounting team in a timely manner
Assist with onboarding logistics for new hires
Provide general clerical and administrative support and assist with special projects as assigned
Coordinate with building management, facilities teams, and external vendors (maintenance, cleaning, food and beverage)
Order, receive, stock, and organize office supplies, pantry items, and inventory for kitchens and copy areas
Support overall office cleanliness, maintenance, and day‑to‑day operational readiness
Assist with evacuation protocols and emergency drills in coordination with building management
Maintain conference room calendars and prepare rooms for meetings, including catering coordination and guest clearance
Provide logistical support for internal meetings, external visitors, and company‑wide events in partnership with cross‑functional teams
Assist with planning and execution of office events and employee engagement activities