Receptionist

County of Chester•Justice Center - West Chester, PA

31d•Onsite

About The Position

The SSS III provides entry-level administrative support and clerical duties within their respective department. This position requires basic organization, computer and typing skills. There are two SSS III receptionists who work on a rotation of one week on the phones/front desk and one week off. These two staff members work in tandem throughout the day. Criminal background check is required.

Requirements

High School Diploma or General Education Degree (GED).
Six months to one year of general office experience (typing, clerical, filing, copying, etc.).
Ability to maintain confidential information and handle confidential matters.
Basic spelling, grammar and math skills.
General computer knowledge.
Ability to prioritize and organize work.
Strong interpersonal skills.
Ability to interface with all levels of county management.
Basic typing / word processing skills (minimum of 40 wpm).
Ability to use office machines (fax, copier, calculator, etc.).
General computer skills
Basic Word skills
Basic Excel skills
Basic Microsoft Outlook skills (Email and Calendar)
Basic Internet skills (for research purposes).
Basic Access skills may be required.

Nice To Haves

General knowledge of the criminal justice system is preferred but not required.
One to two years of general office experience and skills.
Strong customer service skills.
Accurate and detail oriented.
Strong time management skills.
Basic accounting skills.
Strong verbal and written communication skills.
Ability to multi-task.
Familiar with reception desk functions.
Ability to deal with all types of people and personalities.
Familiar with county policies and procedures.

Responsibilities

Answer phones and greet visitors.
Schedule appointments via telephone or in person, providing detailed instructions on financial information that the client must bring to the office.
Ensure that clients have the necessary financial information to make an application before notifying investigators.
Direct clients who are going to court, have clients sign in, and notify attorneys.
Open, date stamp, sort and categorize all incoming mail.
Run docket transcripts for files listed at the Common Pleas level, and search for judge and term number.
Maintain daily attendance sheet, which will be used to process payroll.
Print daily trial and plea lists after notification from court administration.
Retrieve and update any changes to the Common Pleas Judicial Calendar and the Preliminary Hearing schedule.
Process defendant address changes delivered from the Bail Agency in a timely manner.
Maintain a sufficient supply of forms at the front desk.
Erase preliminary hearing tapes and relabel.
Back-up receptionist for lunch and other absences.
Distribute mail processed at the front desk, and the daily trial and plea lists.
Hand deliver mail: deliver special orders to Court Administration to schedule court dates with various Common Pleas judges; conform copies of orders (copy all information entered on the order by Count Administration onto all copies; accuracy is critical); file orders at the Clerk of Courts; serve orders and get proofs of service, as needed; make special mail deliveries to judges; and pick up legal paperwork from the Clerk of Courts and District Attorney’s Office.
Prepare Miscellaneous List (court hearings scheduled the following week). This list arrives late Thursday afternoon and must be completed and distributed by noon on Friday (list may be from 35 to 50 or more pages long).
Look up all criminal cases listed for the Public Defender (PD) file number and assigned attorney, type a very detailed recap, copy and distribute to assigned attorneys. The recap is also distributed to appropriate judges. Accurate and timely completion of this list is critical.
Prepare the Criminal Trial List (court hearings scheduled the next criminal trial term): look up all cases listed for the PD file number and assigned attorney, type recap and distribute to attorneys.
Bring any omissions or errors on the court management system to the attention of the Office Manager.
Filing closed files for secretaries and attorneys’ mail must be completed daily.
Purge files in preparation for microfilming, microfilm and jacket microfiche.
Shred boxes of documents, when necessary.
Perform other duties, tasks and special projects, as required, including helping other support staff members with various clerical tasks.