Receptionist - Saturday and Sunday 3pm to 11:30pm

Reno Behavioral Healthcare Hospital•Reno, NV

3h•Onsite

About The Position

This position is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. The shift is Saturday and Sunday from 3:00 PM to 11:30 PM. The PBX/Receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements

High school degree or equivalent.
One (1) year PBX and/or receptionist experience required.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Excellent verbal, interpersonal and written communication skills.
Ability to work with people with a variety of background and educational levels.
Ability to work independently and as part of a team.
Good judgment, problem solving and decision-making skills.
Ability to work in a fast-paced, expanding organization.
Maintains confidentiality of patients at all times.

Nice To Haves

All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year

Responsibilities

Answers telephones and directs the caller to the appropriate employee. Will transfer a caller to an employee’s voice mailbox when the employee is unavailable.
Greets and directs visitors and patients.
Provide assistance to the Intake Department with patient data entry and forms.
Assists with other related clerical duties as needed.
Take and retrieve messages for various personnel.
Provide callers with information such as company address, directions to the company location, fax and phone numbers, company website and other related information.
Receives, sorts and forwards, incoming mail.
Assists with other related clerical duties for other departments.
Upholds the Organization’s ethics and customer service standards.