Receptionist

Riverhead Hyundai•Riverhead, NY

39d•$16 - $18

About The Position

Riverhead Hyundai is looking for a Service Receptionist Description of the role: The Service Receptionist will be responsible for providing exceptional customer service and administrative support to the Service Department. This role requires excellent communication skills and the ability to multitask in a fast-paced environment.

Requirements

Prior experience as a receptionist or in a customer service role is preferred
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite
Organized and detail-oriented
Ability to multitask and prioritize tasks
Professional and friendly demeanor
Excellent communication skills
Professional presentation
Punctual nature and ability to handle schedule flexibility
A clean driving record & valid driver’s license
A professional appearance

Responsibilities

Greet and welcome visitors in a professional and friendly manner
Answer and direct phone calls to the appropriate department
Manage the reception area, ensuring it is clean and organized
Provide administrative support as needed, including data entry and filing
Assist with scheduling and coordinating appointments
Handle customer inquiries and complaints with professionalism and efficiency
Answer dealership group phones
Greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales team
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling and confirming sales appointments