Receptionist

Lakes Regional Community Center•Bonham, TX

6d•Onsite

About The Position

The Receptionist supports the Substance Use Disorder (SUD) program by ensuring smooth and efficient daily operations. This position is responsible for scheduling and confirming client appointments, maintaining accurate and confidential records, and managing program paperwork in compliance with agency and state requirements. The Receptionist also provides administrative support related to the company's Texas Department of Criminal Justice (TDCJ) contract and other state-funded contracts, ensuring accurate documentation, timely reporting, and effective communication with referral sources. Additional responsibilities include greeting clients, answering phone calls, organizing and filing documentation, entering data into electronic systems, tracking attendance for counseling sessions, and preparing reports or correspondence for program staff. The Receptionist maintains office supplies, assists with communication between staff and community partners, and performs other clerical duties as assigned to support the program's mission and goals.

Requirements

High school diploma or equivalent
Minimum of one year of experience
Prior administrative or clerical experience
Strong organizational and time-management skills
Keen attention to detail
Ability to manage multiple priorities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with electronic record-keeping systems
Ability to maintain confidentiality
Ability to handle sensitive information appropriately
Ability to work independently or collaboratively in a fast-paced environment
Valid driver's license
Acceptable driving record
Personal automobile liability insurance as required by the state of Texas

Nice To Haves

Previous experience in a receptionist, administrative assistant, customer service, or clerical role
Experience in behavioral health, healthcare, or social services
Dependable, organized, and customer-service oriented
Strong communication skills and attention to detail
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Basic computer skills
Ability to maintain confidentiality
Ability to manage multiple tasks
Ability to work independently in a professional office environment
Valid Texas driver's license
Acceptable driving record
Personal automobile liability insurance if travel between agency locations is required

Responsibilities

Scheduling and confirming client appointments
Maintaining accurate and confidential records
Managing program paperwork in compliance with agency and state requirements
Providing administrative support related to the company's Texas Department of Criminal Justice (TDCJ) contract and other state-funded contracts
Ensuring accurate documentation, timely reporting, and effective communication with referral sources
Greeting clients
Answering phone calls
Organizing and filing documentation
Entering data into electronic systems
Tracking attendance for counseling sessions
Preparing reports or correspondence for program staff
Maintaining office supplies
Assisting with communication between staff and community partners
Performing other clerical duties as assigned

Benefits

Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)
Employer-Paid Short-Term Disability Insurance
Employer-Paid Term Life Insurance
Loan Forgiveness Program
Pet Insurance
Employee Assistance Program
Employer-Match Retirement Contributions (Up to 5% of Base Salary)
Optional Dental, Vision, Life and Long-Term Disability Insurance
Wellness Program
13 Paid Holidays per Year
2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
2+ Weeks Paid Sick Leave per Year
Tuition discounts for select Colleges