Receptionist (2074)

DRB HomesAddison, TX
Onsite

About The Position

Act as initial contact for company for both face-to-face and phone interactions. Perform basic administrative functions for branch.

Requirements

  • High school diploma or equivalent
  • Knowledge of administrative and clerical procedures and systems
  • Strong customer service skills
  • Able to create and maintain constructive and cooperative work relationships
  • Prior experience answering and using a multi-line phone system
  • Good time management skills
  • Intermediate skills in Microsoft Office Suite
  • Willing and able to learn industry-specific software
  • Knowledge of use of advance functionality of office machinery and basic upkeep
  • Able to maintain professionalism, integrity, and polite demeanor in all work-related activities; polished and tactful
  • Access to reliable transportation
  • Exemplary record of attendance and punctuality

Responsibilities

  • Open and maintain escrow files
  • Order HOA documents and tax certificates
  • Prepare and send recordable documents
  • Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Transmit information or documents to customers, using computer, mail, or facsimile machine
  • Prepare physical file folder
  • Scan and transfer documents into electronic folders as instructed
  • File and maintain records
  • Monitor office supplies and prepare an office supply list
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage machine
  • Process and prepare memos, correspondence, HOA check requests or other documents
  • Continuously update closing calendar
  • Input data
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