Receptionist

Lifepoint Health • Ishpeming, MI

26d • Onsite

About The Position

UP Health System- Bell is part of Lifepoint Health, a diversified healthcare delivery network. The Receptionist is responsible for providing general office support with a variety of clerical activities and related tasks. This includes answering incoming calls, directing calls appropriately, registering patients, collecting co-pays, directing and scheduling patients and visitors, acting as a liaison between patients and medical support staff, and assisting patients with check out. The role also involves the management of medical records and coordination with others both within and outside the organization to ensure records are complete and accurate. These duties facilitate the sharing of medical records with other HIPAA compliant providers and organizations.

Requirements

• High school diploma or equivalent
• One year experience working in customer service.
• Prior knowledge of medical terminology

Nice To Haves

• One year experience in medical office setting
• Knowledge of Athena or similar EHR

Responsibilities

• Providing general office support with a variety of clerical activities and related tasks.
• Answering incoming calls, directing calls appropriately, registering patients, collecting co-pays, directing and scheduling patients and visitors.
• Acting as a liaison between patients and medical support staff.
• Assisting patients with check out.
• Management of medical records and coordination with others both within and outside the organization to assure that records are complete and accurate.
• Facilitating the sharing of medical records with other HIPAA compliant providers and organizations.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED