Receptionist

MortensonMilwaukee, WI
$20 - $26Onsite

About The Position

Mortenson is currently seeking a Receptionist that will be responsible for managing the front desk for Mortenson’s office and providing exceptional customer service for external and internal customers.

Requirements

  • High school diploma or GED equivalent
  • Minimum six years of experience in a receptionist or customer service function
  • Excellent communication and phone etiquette skills
  • Knowledge of customer service principles and practices
  • Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
  • Detail orientation sufficient to organize and manage multiple administrative tasks
  • Microsoft Office, Project, and pertinent web application skills at an intermediate level
  • Proven positive and professional attitude, and strong customer service skills
  • Ability to interpret and communicate Mortenson policies to employees and outside parties
  • Active listening skills and effective communication including an openness to diverse input and feedback

Responsibilities

  • Provide general administrative support
  • Greet guests, provide guest badge, and notify appropriate party
  • Operate multi-line telephone console, utilizing computerized database in answering and transferring calls
  • Handle queries and provide information to internal and external callers
  • Maintain guest log
  • Schedule conference rooms when requested
  • Effectively work and build relationships with those of diverse backgrounds and organizational levels
  • Other duties as assigned

Benefits

  • Medical and prescription drug plans that includes no additional cost vision coverage
  • Dental plan
  • 401k retirement plan with a generous Mortenson match
  • Paid time off, holidays, and other paid leaves
  • Employer paid Life, AD&D, and disability insurance
  • No-Cost mental health tool and concierge with extensive work-life resources
  • Tuition reimbursement
  • Adoption Assistance
  • Gym Membership Discount Program
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