Receptionist

CARTER BURDEN NETWORK INC • New York, NY

9d • Onsite

About The Position

Carter Burden Network (CBN) is seeking a full-time, bilingual (English/Spanish) Receptionist to join our Covello Older Adult Center as a leave replacement from mid-August through early December 2026. This is a great opportunity for someone who enjoys connecting with people, thrives in a busy community setting, and wants to support older adults with dignity, warmth, and respect. Carter Burden Network promotes the well-being of adults aged 60+ through services, advocacy, arts and culture, health and wellness, and volunteer programs. Our mission is rooted in compassion, community, and the belief that older adults deserve to live safely, independently, and with dignity. We are partially funded by NYC Aging.

Requirements

• Bilingual fluency in English and Spanish (required)
• Strong communication and customer service skills
• Comfort working in a lively, people-centered environment
• Basic proficiency with Microsoft Office (Word, Excel, Teams)
• Strong organization, attention to detail, and reliability
• A genuine interest in serving older adults

Nice To Haves

• Experience in customer service, office administration, or community-based work.

Responsibilities

• Greet older adults, staff, and visitors with professionalism and warmth
• Answer phones, respond to inquiries, and relay messages
• Keep the lobby organized, welcoming, and safe
• Scan participants for congregate breakfast and lunch
• Assist older adults using the wheelchair lift or stairs when needed
• Prepare monthly statistics, flyers, and program materials
• Create and count breakfast and lunch tickets
• Update daily activity boards
• Support staff with photocopying, filing, data entry, and general office tasks
• Assist with overflow tasks such as VIVE unit entry, digital signage updates, and basic research
• Provide accurate information about programs and activities
• Coordinate with program staff to share updates and announcements
• Operate the intercom system as needed
• Ensure bulletin boards and communication tools stay current

Benefits

• Multiple health and dental plan options (some 100% employer-paid)
• 3 weeks paid vacation, 4 personal days, 10 sick days (first year)
• Paid holidays
• 403(b) retirement plan with 3% employee contribution and potential employer match after 1 year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed