Receptionist, Related Midwest

Related•Chicago, IL

2d•Onsite

About The Position

This position is responsible for front desk support and day-to-day office management. This role will report to the VP of Operations and will work closely with the Operations and Executive Administration teams to ensure the office runs smoothly. This position is based onsite at our corporate office Monday through Friday, 8:30am – 5:30pm.

Requirements

Strong verbal communication skills with a professional demeanor and the ability to work effectively across all levels of the organization.
Keen attention to detail and extremely organized.
Ability to multitask and adapt quickly to shifting priorities.
Team player and self-starter.
Strong proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat.
White-glove approach to guest and employee support, with a proactive, service-first mindset.

Responsibilities

Provide a warm, professional welcome to guests, both in person and by phone, to ensure a positive first impression of Related.
Promptly answer and direct incoming calls; accurately relay messages via email.
Notify employees of guest arrivals and assist with conference room setup and breakdown.
Assist with conference room technology, including Webex phone/video calls, HDMI connections, screen sharing, and Guest Wi-Fi access.
Coordinate and manage conference room and visitor office bookings; oversee daily meetings, events, and catering needs.
Receive and direct deliveries; arrange local messenger services and sort/distribute daily mail.
Maintain organized mailroom, copy rooms, pantry, kitchen, and lounge areas, including setup and cleanup for office events.
Support staff with administrative tasks such as scheduling, filing, scanning, and copying.
Manage office and kitchen supply inventory: order, stock, track deliveries, and maintain vendor relationships.
Create and maintain efficient systems and best practices for office operations, including budget tracking.
Troubleshoot and resolve office or building issues through appropriate channels.
Maintain an up-to-date Reception Handbook with all relevant procedures and information.