Manager - OSHA & Related Products

Gallagher•Rolling Meadows, IL

8d•Remote

About The Position

The Manager, OSHA and Related Products will supervise their own team, driving hiring, training, and performance management with minimal supervision. This role requires expertise in OSHA processes, process reengineering, and technology implementation. TPA experience is required. This is a remote position.

Requirements

High school diploma
12 years related claim experience
At least 3 years of supervisor experience
Appropriately licensed and/or certified in all states in which claims are being handled.
Knowledge of all team member related functions.
TPA experience is required.
Exceptional analytical and problem solving skills.
Ensures flawless and consistent execution of client service instructions and performance guarantees.
Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Actively manage workloads, performance, and compliance for direct reports and supervisors.
Drive OSHA compliance and best practice reporting, ensuring accuracy and adherence to corporate policies.
Utilize tools like FOCUS, Manager’s Toolkit, and Scoreboard to evaluate performance and resolve service issues proactively.
Define and communicate team goals, motivating staff to achieve high performance.
Ensure appropriate licenses and certifications are maintained for all team members.
Communicate professionally with clients, carriers, and brokers, while collaborating across internal departments.