Receptionist

STIIIZY • Los Angeles, CA

11d • Onsite

About The Position

The Receptionist serves as the first point of contact for customers in the retail space and on the phone. They are responsible for creating exceptional customer experiences by being enthusiastic, personable, and welcoming. This role is crucial in upholding the company's mission to provide the ultimate one-stop shop cannabis experience with exceptional customer service and diversified products, aiming to build long-term customer loyalty. The company is a fast-growing industry leader in California's cannabis market, with expanding national and international operations. Employees are valued for their unique skills and contributions to the company's growth and success, operating within a corporate culture that emphasizes core values: Influence, Inspire, Innovate, Win, & Grow.

Requirements

• Minimum 21 years of age
• High school diploma
• Open availability is defined as the ability to work all hours required without restrictions, including days, evenings, weekends, overnight shifts, and holidays.
• All employees must be able to work 2 weekend days (Friday-Sunday), but management reserves the right to assign days depending on workforce needs.

Nice To Haves

• Hiring preference will be given to those candidates with open availability.

Responsibilities

• Serve as a first point of contact for customers in the retail space and on the phone.
• Create intentional customer experiences by being enthusiastic, personable, and welcoming.
• Work as a team player and contribute to a positive working environment.
• Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products.
• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values.
• Welcome patients, customers, and visitors with a warm and friendly first impression.
• Efficiently manage patient check-in procedures, verifying necessary documentation and identification, ensuring compliance with relevant regulations.
• Provide basic information about available products, services, and procedures, assisting patients in understanding the offerings/benefits.
• Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service.
• Adhere to all company training and operational standards and procedures.
• Adhere to all relevant laws and regulations governing the dispensary’s operations.
• Be knowledgeable around company communication, rollouts, directives, and procedures.
• Abide by all company policies and programs.

Benefits

• Retirement plan (IAP) with Employer contributions
• Medical Insurance for part time and full-time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• Sample incentives (when available)
• Annual employee appreciation discounts on STIIIZY merchandise
• Paid holidays
• Employee discounts on top of already highly competitive prices
• Company-sponsored events and team-building activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED