Receptionist

White Plains Honda•White Plains, NY

21d•$15 - $19•Onsite

About The Position

White Plains Honda is committed to providing exceptional service and fostering a positive work environment. Join our team as a Receptionist and contribute to the smooth operation of our dealership while supporting our employees and customers.

Requirements

High school diploma or equivalent preferred.
At least one year of reception experience, preferably within a retail setting.
One year of customer service experience.
Proficiency with Outlook and Microsoft Office applications.
Strong professional communication skills.
Ability to work in an administrative dealership setting and welcome customers in person.
Exposure to varying weather conditions as needed.
Capability to sit, stand, talk, hear, use hands and fingers, and move around the facility regularly.
Ability to lift up to 10 pounds safely.
Visual ability to adjust focus as necessary.
Operate equipment safely and follow all safety guidelines.
Leadership: Demonstrates ethical behavior and supports dealership standards to foster teamwork.
Compliance: Adheres to company policies, laws, and regulations, including pricing guidelines.
Customer Service: Provides excellent service through efficient and fair processes.
Integrity: Maintains professionalism, avoiding conflicts of interest and representing the dealership positively.
Communication: Expresses issues clearly and professionally in all situations.
Planning and Organizing: Prioritizes tasks effectively to use time efficiently.
Quality: Ensures accuracy and thoroughness in all work.
Dependability: Consistently punctual, follows directions, and seeks feedback to improve.
Safety and Security: Observes safety procedures and uses equipment properly.

Responsibilities

Protect the legal, financial, and moral well-being of the dealership.
Greet all incoming calls and customers promptly and warmly to ensure a positive experience.
File receipts and permits accurately to maintain organized records and enable quick retrieval of data.
Support team members by sharing knowledge and helping improve business processes and customer service.
Maximize productivity, customer satisfaction, and cost control in daily operations.
Guide customers to the appropriate departments efficiently and professionally.
Ensure consistent and accurate tracking of money and permits received.
Maintain punctuality and reliability to create a dependable environment for staff and customers.
Communicate effectively with management and fulfill additional assigned duties as needed.
Demonstrate integrity and uphold the highest ethical standards personally and within the team.
Maintain a neat, orderly, and safe workplace while modeling professionalism and a positive attitude.
Assist in resolving customer complaints and adjustments tactfully and efficiently.