Receptionist

PROMESA R.H.C.F.Buffalo, NY

About The Position

The receptionist is responsible for providing secretarial, clerical, and administrative support to ensure that municipal services are provided in an effective and efficient manner.

Requirements

  • High School Diploma or GED required; or AA/AS in Administration or related field preferred.
  • Minimum of (2) years of experience in an office setting.
  • Must obtain a Mandated reporter (2 hours) prior to hire date.
  • Intermediate use of standard Microsoft Office & Internet required.
  • Bilingual (Spanish/English); strongly preferred.
  • Ability to work on a strong team of professionals in a culturally diverse environment.
  • Ability to multitask and to work and function under pressure.

Nice To Haves

  • AA/AS in Administration or related field preferred.
  • Bilingual (Spanish/English); strongly preferred.

Responsibilities

  • Provides general operator services, and operates paging/ telephone system as required.
  • Provides informational services by switching all incoming calls, placing long-distance calls, providing information by phone and paging, and maintaining the message center.
  • Ensures that the safety and security of the facility is not jeopardized.
  • Responsible for ensuring that the lobby area is clean, quiet, and well-maintained at all times.
  • Monitors the cameras throughout the building as well as the parking lot.
  • Monitors clients coming in and out of the facility.
  • Ensures that all visitors sign in and are screened before entering the facility.
  • Ensures that there are no trespassers on the property.
  • Communicate all concerns to the appropriate staff immediately.
  • Performs assigned clerical duties and responsibilities.
  • Receives, sorts, and routes incoming correspondences to individuals and departments concerned.
  • Maintains a listing of emergency phone numbers of on-call personnel, departments, key personnel, etc.
  • Attends and participates in in-service educational classes and on-the-job training programs as directed.
  • Assists with administrative duties as directed, assists other departments in the administrative matter as directed.

Benefits

  • medical
  • dental
  • vision coverage
  • generous paid time off
  • vacation days
  • paid holidays
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