Receptionist

Jackson Hewitt•Poughkeepsie, NY

12d

About The Position

The Greeter/Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

Requirements

Good interpersonal and communication skills
Customer service or sales experience preferred
High School Diploma/ GED, or equivalent related business experience
Reliable transportation and a valid driver's license and insurance preferred
PTIN Certification: Yes

Responsibilities

Greets all potential clients in a friendly and professional manner
Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions
Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
Assists with scheduling tax preparation appointments
Monitors client flow at the location and keeps clients engaged during periods of wait time
Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients