Receptionist - Orthopedic & Sports Medicine, Pittsburg

Freeman Health System•Pittsburg, CA

About The Position

The Receptionist at Freeman Health System’s Orthopedic & Sports Medicine facility in Pittsburg is responsible for delivering a positive patient experience. The role includes scheduling patient appointments, answering phone calls, updating patient registrations, providing general information, and communicating respectfully and effectively to help create a safe and positive environment. This is a full-time, 40-hour-per-week day schedule with no weekends or holidays.

Requirements

Respectful and effective communication with patients and visitors.
Ability to use medical office software to schedule appointments.
Ability to collect payments and count and balance a cash drawer.
Ensure patient documentation and forms comply with applicable regulations, including HIPAA.

Responsibilities

Greet customers, patients, vendors, and other visitors to the facility.
Answer patient questions and provide assistance and directions when necessary.
Register patients and ensure documentation and forms comply with state and federal regulations, including HIPAA.
Collect payments and print receipts for patients.
Count and balance the cash drawer.
Use medical office software to schedule new and follow-up patient appointments.
Verify eligibility.
Perform other duties as assigned.

Benefits

Health insurance
Vision insurance
Dental insurance
Retirement plan with employer match
Wellness program with discounts on health insurance or a cash bonus for participation
Milestone payments for longevity of employment
Paid time off (PTO)
Extended sick pay
Learning Center for Freeman Family members
Payroll deduction at various locations, including The Daily Grind, Freeman Gift Shop, and the cafeteria