Receptionist

Serene Health•San Diego, CA

17d•$18 - $22•Onsite

About The Position

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for greeting guests, answering and directing phone calls, managing the front desk area, and providing general administrative support to ensure smooth daily operations. This position involves interacting with visitors, managing communications, and handling various clerical tasks with efficiency and professionalism. The ideal candidate will have excellent organizational skills, a keen attention to detail, and the ability to manage confidential information with discretion.

Requirements

High school diploma or GED required, preferably in a related field of study.
1+ year prior experience as a receptionist, front desk representative, or similar role.
Proficient in Microsoft Office Suite programs including Word, Excel, PowerPoint, etc.
Strong interpersonal and communication skills with staff, clients, and visitors to ensure a positive experience.
Strong organizational and multitasking skills, and ability to meet deadlines.
Professional communication skills through phone, email and mail correspondence.
Familiarity with office equipment and administrative procedures.
Ability to manage confidential information and sensitive documents with professionalism and discretion.

Responsibilities

Welcome visitors, address inquiries, and manage all reception desk activities while ensuring a positive, welcoming environment.
Manage incoming communications by answering phones and directing calls to the appropriate staff.
Effectively handle and distribute incoming mail and deliveries, and perform clerical tasks such as copying, faxing, and filing.
Provide administrative support such as data entry, filing, and document preparation.
Support project coordination by tracking deadlines, updating statuses, and collaborating with team members.
Monitor and order office supplies as needed.
Ensure security by following procedures and controlling access with visitor sign-ins.
Handle general inquiries and direct them to the appropriate departments.
Perform other duties as assigned.

Benefits

Medical, Dental, & Vision Benefits
Short & Long-Term Disability Benefits
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans
Flexible Spending Accounts
Employee Assistance Program (EAP)
401(K)
Paid Vacation and Sick Leave
Paid Holidays
Employee Referral Program
Company Discount Program