Receptionist

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Jacksonville, FL

29d • Onsite

About The Position

Lakeview Health, a drug and alcohol rehabilitation center, is seeking a PRN Receptionist to join their dynamic team. The receptionist will be responsible for managing a high volume of incoming calls, directing them to the appropriate personnel or department, and assisting visitors who come into the business by directing them to the correct areas. The facility is dual-certified in treating alcohol use, opioid use, and substance abuse disorders, along with co-occurring conditions.

Requirements

• High School Diploma or GED required.
• Possess pleasant telephone voice
• Excellent verbal communication skills required, as well as, interpersonal, customer service, and organizational skills
• Switchboard operations experience or experience answering multi-line telephone in an office setting; preferably Cisco PBX System
• Must be computer literate and able to type 20-30 WPM accurately
• Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable)
• Must be able to sit continuously for 6 to 7 hours per 8-hour shift

Responsibilities

• Regular attendance
• Greet visitors and give directions
• Pleasantly answer and screen incoming calls and assist staff with in-house calls
• Process outgoing and incoming mail, including U.S. postage and other special services
• Keep inventory of office supplies, when necessary
• Ensure cleanliness of the main conference room and lobby area
• Must be able to work in a constant state of alertness as to perform the job in a safe manner
• Must be ability to work in a cooperative manner with co-workers, managers, clients and prospective clients
• Must be emotionally and physically capable of functioning under stressful situations
• Process outgoing and incoming mail, including U.S. postage and other special services

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED