Receptionist

Badger Meter•Milwaukee, WI

1d•Onsite

About The Position

The Receptionist serves as the first point of contact for visitors, callers, employees, vendors, and customers. This role is responsible for creating a welcoming, professional, and customer-focused front office experience while supporting daily administrative operations. The Receptionist answers and directs incoming calls, greets and registers visitors, manages select office coordination activities, and provides administrative support to ensure smooth and efficient front desk operations.

Requirements

High school diploma or GED required.
Prior receptionist, administrative, or customer service experience required.
Experience working in a professional office environment
Professional, welcoming, and customer-focused demeanor.
Ability to manage an electronic multi-line phone system; prior switchboard experience preferred.
Intermediate computer skills, including Microsoft Outlook, Word, and Excel.
Basic proficiency with Adobe Suite preferred.
Strong attention to detail and ability to manage multiple priorities.
Ability to maintain confidentiality and use discretion when handling visitor, employee, customer, or company information.
Dependable, organized, and able to work independently with minimal supervision.
Strong verbal communication and active listening skills.

Nice To Haves

Prior switchboard experience preferred.
Basic proficiency with Adobe Suite preferred.

Responsibilities

Answer incoming calls through a computerized phone systems in a friendly, professional, and timely manner.
Direct calls to the appropriate employee, department, or business area; answer general questions and take accurate messages as needed.
Greet, register, and assist visitors upon arrival, ensuring a positive and professional experience.
Notify the appropriate Badger Meter employee or department when visitors arrive.
Support building access processes by creating employee and contractor badges.
Sort incoming USPS mail and process outgoing USPS mail.
Review and approve conference room reservations in Outlook, as appropriate.
Coordinate conference room set-ups by submitting work orders to Maintenance along with the required room set-up forms.
Monitor the general cleanliness and appearance of assigned office/common areas and communicate concerns to ensure service expectations are met.
Submit mailing list removal requests as needed.
Sort and mail daily invoices to external customers.
Provide backup administrative support to General Administration team members as needed.
Perform other administrative duties and special projects as assigned.

Benefits

Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off
11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis.
Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options