Receptionist

Together Women's Health, LLC•Denver, CO

2d•$23 - $28•Hybrid

About The Position

The Women’s Imaging Center is seeking a full-time Medical Receptionist / Front Desk Team Member to join our growing team. This role serves as a key ambassador of the practice, delivering a professional, welcoming, and patient-centered experience at every interaction—both in person and over the phone. The ideal candidate is highly organized, detail-oriented, and committed to exceptional patient care service. This individual is comfortable managing multiple responsibilities, including patient intake, scheduling, insurance verification, and payment collection, while ensuring accuracy and efficiency in all aspects of front desk operations. This position is a travel position meaning you would be responsible for covering multiple offices sometimes throughout the week. Candidates must be willing and able to travel to other locations (Cherry Creek, Westminster, and Highlands Ranch) as needed and with last minute notice. Office hours can vary from site to site, there may be shifts that are 4x10s or 5x8s. For 4x10 shifts, these are generally from 7:00 AM - 5:30 PM. For 5x8 shifts, these are generally from 7:00 AM - 3:30 PM or 7:30 AM - 4:00 PM. The candidate must be able to do either shift and travel to any office with last minute notice at times.

Requirements

Minimum 2+ year of medical office or healthcare experience required
Previous patient care experience required
Proficiency with Electronic Health Record systems (Athena, Epic, MyChart, or similar preferred)
Strong verbal and written communication skills
High attention to detail with the ability to multitask
Dependable, punctual, and team-oriented
Ability to sit, stand, and walk for extended periods throughout the workday

Nice To Haves

Prior Radiology Imaging center experience preferred
Associate’s degree (preferred) or a certification from an accredited Medical Assistant or healthcare-related program will be considered

Responsibilities

Greet and assist patients with professionalism, warmth, and compassion
Manage patient check-in and check-out processes using the Electronic Health Record (EHR) system
Accurately collect, verify, and update patient demographics and insurance information
Verify insurance eligibility and ensure patients are scheduled appropriately within network guidelines
Select correct insurance package and ensure in-network status
Collect Card on file and Co-pay collection, in accordance with billing policies
Schedule, confirm, and coordinate patient appointments and follow-up visits
Answer incoming calls and assist patients with inquiries, scheduling, and general support
Prepare patient charts and ensure all required documentation is complete prior to appointments and refile charts
Ensure patients are not scheduled too early and scheduled for the correct exams before the patient arrives
Escort patients to clinical areas and provide basic exam preparation instructions
Maintain strict confidentiality and protect patient health information at all times following HIPAA guidelines
Follow all practice policies, procedures, and billing guidelines
And other assigned duties