Receptionist

Ourisman Honda of Woodbridge•Woodbridge, VA

33d•$14 - $15•Onsite

About The Position

Ourisman Automotive Group is seeking a friendly and organized Receptionist to join our team. The Receptionist will be the first point of contact for customers and visitors, providing excellent customer service and administrative support to ensure the smooth operation of our dealership.

Requirements

Excellent communication and interpersonal skills, with a strong customer service orientation.
Familiarity with phone systems and basic computer skills, including Microsoft Office Suite.
Strong organizational and multitasking abilities, with attention to detail and accuracy.
Ability to maintain a professional appearance and demeanor at all times.
Effective problem-solving skills, with the ability to address and resolve customer inquiries and issues.

Nice To Haves

Previous experience in a receptionist or customer service role, preferably within the automotive industry, is a plus.

Responsibilities

Greet and welcome customers and visitors in a friendly and professional manner, ensuring they have a positive experience from the moment they arrive.
Answer and direct incoming phone calls promptly and accurately, providing information or directing callers to the appropriate department.
Schedule and manage appointments for sales and service departments, ensuring efficient use of time and resources.
Assist with various administrative tasks, such as filing, data entry, and maintaining records, to support dealership operations.
Provide customers with information about dealership services, promotions, and events, answering questions and addressing concerns as needed.
Manage incoming and outgoing mail and packages, ensuring they are distributed to the correct departments or individuals.
Ensure the reception area is clean, organized, and well-stocked with promotional materials and refreshments.
Work closely with sales, service, and parts departments to ensure seamless communication and coordination.