Receptionist
About The Position
El Macero Country Club, located in El Macero, CA, is pleased to announce an excellent career opportunity for a Receptionist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Receptionists are directly responsible in assisting in the day-to-day operations of the property and its staff. The Receptionist will provide mid-level administrative support handling information request and performing clerical functions such as: answering phones, preparing correspondence, greeting and directing visitors, arranging conference calls, and schedule meetings. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf seasons, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customers experience, camaraderie, and service management.
Requirements
- 1-2 years administrative experience preferred
- Must be proficient in the use of Microsoft word, Outlook, Excel, PowerPoint and Canva
- Must possess excellent verbal and written communication skills
- Must be a extremely organized, efficient and detail-oriented
- Must be highly motivated, goal driven and self-starter
- Ability to handle multiple tasks simultaneously
- Ability to answer telephone in a professional manner
Responsibilities
- Greet and act as liaison with vendors and guests
- Prepare outgoing mail, USPS or Fed Ex
- Answering and routing all incoming calls; taking messages
- Assists visitors and customers with general questions
- Assist management with correspondence, photocopying, scanning, binding or other administrative duties as needed
- Assist Office Manager in coordinating events
- Document production and filing
- Maintain office supply
- Determines which local markets should be canvassed for prospective members
- Assistance with Microsoft, Excel, PowerPoint projects and Canva
- Perform other duties assigned by supervisor or manager
- Directs visitors and callers to the appropriate staff member utilizing employee and department directories.
- Be familiar with procedures for handling all aspects of customer inquiries, complaints, or disputes.
- Responsible for the gathering and management of data pertaining to new membership registration and keeps record up to date.
- Ensure reception area is tidy, clutter free and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures.)
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related tasks as needed, and in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
