Receptionist

Apple Rehab Farmington Valley•Plainville, CT

11d•Onsite

About The Position

Join Our Caring Team at Apple Rehab Farmington Valley! Are you passionate about providing exceptional care in a warm, family-oriented environment? Look no further! Apple Rehab Farmington Valley stands as a distinguished 130-bed skilled nursing and rehabilitation center strategically situated on Farmington Avenue in Plainville, CT, offering easy access to I-84 from the New Britain, Hartford, and Waterbury areas. Our pride lies not only in our prime location but also in the enduring commitment and family-like ambiance cultivated by our dedicated staff. At Apple Rehab Farmington Valley, our team is unwaveringly devoted to delivering the utmost quality of care to our cherished residents, ensuring a fulfilling and supportive environment that makes it not only an exceptional place to live but also an ideal workplace to thrive and grow professionally. As a family-owned and operated company, Apple Rehab prioritizes treating residents and staff like family. With our senior management based in our local Avon, CT office, we ensure superior care from a company deeply rooted in your community. Our leadership is not distant but right in your backyard, offering a supportive and collaborative environment.

Requirements

Ability to read, write and follow written and oral directions in English.
Ability to type at least 40 wpm with accuracy, perform simple math problems and handle multiple tasks at the same time with many interruptions and distractions.
Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner taking accurate messages and delivering them to the appropriate staff.
Ability to discern and then maintain confidential information.
Demonstrates cooperation in assisting others and ability to work as a team.
Patience, tact, enthusiasm and a positive attitude toward the staff, residents and their support networks.

Responsibilities

Performs clerical duties and recordkeeping functions to assist the administrative team in meeting the needs of the facility, to ensure proper procedures and that the confidentiality of facility information and records is maintained at all times.
Develops and maintains cooperative rapport with all facility personnel, greets and assists residents, visitors, vendors and job applicants in a professional and courteous manner.
Process mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner.
Types and proofreads reports, letters and correspondence for staff as needed.
Maintains databases and lists of resident personal information such as phone numbers and processes mailings as needed.
Prepares admission packets and ensures distribution to appropriate departments.
Assists all other facility staff with duties and is able to set and follow priorities ensuring that deadlines are met.
Is responsible to ensure that office equipment including printers are maintained in a clean and safe manner, and ensures that the equipment and supplies are readily available and working.
Programs the telephone system if necessary; sends, receives and distributes faxes; ensures that the postage machine is functioning and has postage available.
Knows how to order and track office supply needs and deals with appropriate vendors.