Receptionist

Pinnacle Treatment Brand • Merrillville, IN

31d • Onsite

About The Position

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and touching the lives of 30,000 patients daily. The organization is on a mission to remove all barriers to recovery and transform individuals, families, and communities with effective treatment. Employees believe they are creating a better world where lives and communities are made whole again through comprehensive treatment. The Receptionist role is responsible for creating a positive, patient-centric experience by providing excellent customer service. This role performs all reception, secretarial/clerical aspects of the program, including cash collection and assisting with ordering supplies. As a receptionist, you play a direct role in saving the lives of patients each day by serving residents in a safe environment that promotes long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for residents.

Requirements

• Minimum high school diploma
• 1-3 years’ experience in office setting
• experience in medical field a plus
• Must have exceptional customer service skills
• Must have exceptional computer skills

Nice To Haves

• Associate degree preferred

Responsibilities

• Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable/Accounts payable/deposits.
• Maintain safe and clean reception area by complying with procedures, rules and regulations.

Benefits

• 18 days PTO (Paid Time Off) + 8 paid Holidays
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED