Receptionist

Aspire Fertility Austin•Gurnee, IL

1d•Onsite

About The Position

Our Medical Receptionist will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Medical Receptionist works in a collaborative relationship with the front desk team as well as with other departments and employees.

Requirements

High School Diploma or equivalent required
At least one year of administrative medical office experience strongly preferred
Experience with Electronic Medical Record (EMR) system strongly preferred

Nice To Haves

Medical Assistant or Bachelor's degree preferred
Fertility experience is preferred

Responsibilities

Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
Schedule and confirm patient appointments, check-ups and physician referrals.
Answer telephones and direct calls to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Compile and record medical charts, reports, and correspondence.
Interview patients to complete insurance and privacy forms.
Performs other duties/special projects and tasks as assigned

Benefits

Medical, dental, and vision plans
Complimentary basic life insurance
Employee Assistance Program
Long-term disability insurance
FREE or low-cost employee only healthcare coverage option
Comprehensive fertility benefits
Adoption assistance
Surrogacy support
Generous maternity, paternity, and partner leave
18 days of PTO annually
11 paid holidays
One floating holiday
401(k) plan with competitive company match
Lifestyle Spending Account
Health Savings Account (HSA) with employer contributions
Employee Referral Program
Continuing education reimbursement
Dedicated time off for professional development
Free premium Calm Health app subscription
Access to emotional well-being and work-life resources
Accident, Critical Illness, Hospital Indemnity, and Pet Insurance coverage options