Receptionist

Together Women's Health, LLC•Lakewood, CO

2d•$19 - $23•Hybrid

About The Position

The Women's Imaging Center, a Partner Practice of Together Women's Health, is seeking a full time Receptionist to join their growing team. The ideal candidate is highly organized, detail-oriented, and committed to exceptional patient care service. This individual is comfortable managing multiple responsibilities, including patient intake, scheduling, insurance verification, and payment collection, while ensuring accuracy and efficiency in all aspects of front desk operations. Although this position is primarily based in Lakewood, candidates must be willing to travel to other locations (Cherry Creek, Westminster, and Highlands Ranch) as needed.

Requirements

Minimum 2+ year of medical office or healthcare experience required
Previous patient care experience required
Strong verbal and written communication skills
High attention to detail with the ability to multitask
Dependable, punctual, and team-oriented
Ability to sit, stand, and walk for extended periods throughout the workday

Nice To Haves

Prior Radiology Imaging center experience preferred
Proficiency with Electronic Health Record systems (Athena, Epic, MyChart, or similar) preferred
Associate’s degree (preferred) or a certification from an accredited Medical Assistant or healthcare-related program will be considered

Responsibilities

Greet and assist patients with professionalism, warmth, and compassion
Manage patient check-in and check-out processes using the Electronic Health Record (EHR) system
Accurately collect, verify, and update patient demographics and insurance information
Verify insurance eligibility and ensure patients are scheduled appropriately within network guidelines
Select correct insurance package and ensure in-network status
Collect Card on file and Co-pay collection, in accordance with billing policies
Schedule, confirm, and coordinate patient appointments and follow-up visits
Answer incoming calls and assist patients with inquiries, scheduling, and general support
Prepare patient charts and ensure all required documentation is complete prior to appointments and refile charts
Ensure patients are scheduled correctly per insurance and within the correct timeframe
Escort patients to clinical areas and provide basic exam preparation instructions
Maintain strict confidentiality and protect patient health information at all times following HIPAA guidelines
Follow all practice policies, procedures, billing guidelines, and other assigned duties