Receptionist (5647)

THE SALVATION ARMY•Sarasota, FL

11d•Onsite

About The Position

This position is responsible for answering the telephone in a courteous manner and directing calls to the appropriate destination; recording accurate and complete messages when necessary; receiving and receipting deliveries and donations; greeting and announcing visitors and clients; providing general information about The Salvation Army's operations and services; and performing routine clerical work such as typing and filing.

Requirements

High school diploma or G.E.D. required
Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities
Any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

Responsibilities

Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information.
Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
Receives, greets, and announces visitors in a courteous and tactful manner; helps callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
Receives, responds to, and assists people requesting social service assistance.
Notifies proper individuals when visitors or clients have arrived.
Manage office supplies inventory, order supplies, and ensure the office environment is organized and welcoming.
Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date; proofreads telephone lists for mistakes before list is printed.
Receives and prepares receipts for donations, packages, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
Types various routine documents such as bulletins, announcements, cards, etc.
Proof-reads correspondence for errors and proper grammar.
Tracks, Compiles and Reports all Corps Stats using Corps Management System and Turbo Stats.
Assist in counting Kettles to ensure accurate counts, deposit and maintain Red Kettle Worker for payroll purposes as needed.
May perform routine clerical work as needed.
Maintains the neatness and attractiveness of the reception area.
Performs other related work as required.