Receptionist, TD Securities

TDHouston, TX
$30,000 - $50,000Hybrid

About The Position

Seeking a professional, service-minded Receptionist to manage front desk operations and support day-to-day office administration. This role is the first point of contact for guests and employees and helps keep the office running smoothly through conference room coordination, mail/shipping, supply tracking, and support for internal and external events.

Requirements

  • 1+ years of receptionist, front desk, or administrative experience (professional office environment preferred)
  • Strong verbal and written communication skills; professional and friendly customer service mindset
  • Excellent organization, time management, and multitasking skills with strong attention to detail
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort supporting Zoom/Webex/Teams meetings
  • Ability to handle sensitive information with discretion and maintain a polished, professional presence
  • Comfort with common office equipment (copiers/scanners, postage)

Nice To Haves

  • Supporting office events and hospitality (internal meetings, client events, and celebrations).
  • Coordinating conference rooms, catering, and meeting logistics across multiple departments.
  • Partnering with building management/security on visitor access and office operations.
  • Interest in serving in optional office roles (e.g., Fire Warden) or pursuing Notary certification, if applicable.
  • Ability to anticipate needs and proactively identify improvements to office processes.

Responsibilities

  • Serve as the first point of contact for all visitors; greet guests, notify hosts, and support a positive office experience.
  • Answer and route incoming calls, messages, and inquiries with professionalism and discretion.
  • Maintain visitor processes, including pre-made visitor badges, sign-in logs, and coordination with building/security as needed.
  • Coordinate conference rooms for all departments and external office users, including scheduling, setup readiness, and basic reset between meetings.
  • Manage mail and packages (receiving, sorting, and shipping), including coordination with carriers and tracking as needed.
  • Monitor, inventory, and restock recurring office supplies and hospitality items; flag reorder needs and maintain neat storage areas.
  • Provide general administrative and clerical support (printing/scanning, filing, document preparation, and light data entry).
  • Support internal and external events throughout the year, including meeting logistics, vendor coordination, and day-of assistance.
  • Assist with special projects to improve office operations (e.g., conference room processes, copy room organization, and hospitality refreshes).

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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