Receptionist

Fieldstone at Chester Springs • Chester Springs, PA

34d • Onsite

About The Position

As the first point of contact for our company, the receptionist plays a crucial role in creating a positive and welcoming experience for visitors and employees. Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team. VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.

Requirements

• High School Diploma/GED
• Minimum one (1) year customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with telephone systems
• Excellent communication skills, both written and verbal
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Professional appearance and demeanor
• Ability to work independently and as part of a team

Nice To Haves

• Knowledge of senior living or long-term care environment a plus

Responsibilities

• Greet and welcome residents, family members and guests in a friendly and professional manner
• Direct residents, family members and guests to the appropriate person or department
• Answer and screen phone calls, take messages and transfer calls as needed
• Manager and update visitor log
• Manage and schedule appointments
• Receive, sort, and distribute mail, packages, and deliveries
• Maintain a clean and organized reception area
• Perform basic clerical tasks
• Respond to inquiries in a timely and professional manner
• Handle complaints and escalate issues as needed
• Provide excellent customer service
• Perform other duties as assigned

Benefits

• Competitive pay
• Comprehensive benefits (available day one of your first full month of employment)
• Generous PTO package
• Birthday as a paid holiday
• Medical, dental and vision insurance
• 401k with company match
• Employee assistance program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED