Receptionist

HUB International•Palm Desert, CA

1d•$23 - $25•Onsite

About The Position

Acting as the first point-of-contact to all guests and callers, the Receptionist is responsible for greeting guests, answering/routing phone calls and providing general administrative support, as needed.

Requirements

High School Diploma / GED required
Ability to effectively and professionally communicate orally and in writing with internal and external customers.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Confidence and demeanor to effectively interact with all levels within the organization.
Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.
Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.
Computer skills: proficiency with Microsoft Office Suite and Outlook.

Responsibilities

Answers telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary.
Process outgoing mail as needed.
Schedule and confirm appointments for clients, customers, or supervisors.
Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.
Helps with data entry, reports, numbers, etc. as assigned.
Performs other duties and projects as assigned.