Receptionist

The Nashville Predators Hockey Club•Nashville, TN

3d•Onsite

About The Position

The Receptionist will be responsible for creating and communicating weekly updates, managing the main switchboard and other phone lines, greeting visitors, maintaining office supplies, processing invoices, and managing internal databases. This role requires strong customer service, communication, and organizational skills, with proficiency in Microsoft Office.

Requirements

18+ years old.
Previous experience working as a receptionist in a multi-telephone line environment desirable.
Strong customer service skills and positive, professional demeanor.
Excellent communication, interpersonal, organizational and multi-tasking skills required.
Proficiency in Microsoft Office suite required, with ability to learn other computer programs.
As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Nice To Haves

College degree preferred.

Responsibilities

Create and communicate weekly Dress For Your Day, employee birthdays and other pertinent weekly events to all full-time employees based on the arena’s event schedule.
Cover main Bridgestone Arena switchboard and answer and direct all incoming phone calls, inquiries and voicemail.
Answer and direct all incoming phone calls and inquires made through the Predators 2300 line.
Greet, announce and direct all visitors at the administrative office entrance.
Maintain mail machine and report, keeping funds stocked for all accounts.
Post all Predators and Bridgestone Arena outgoing mail twice daily.
Sort incoming Predators and Bridgestone Arena mail and update mailboxes as needed.
Order and stock all office supplies for the administrative offices.
Maintain UPS records, code Fed-ex bills, and track packages.
Maintain positive relationship with UPS, FedEx, US Postal Service, and other vendors.
Ensure that employee break room is stocked with necessary kitchen supplies at all times.
Work with internal departments to coordinate employee parking on NHL game days; this includes but is not limited to issuing parking passes and communicating with third party parking vendors to ensure adequate spaces are reserved for our employees.
Bid-out and order printer supplies.
Work closely with appropriate vendors to maintain copiers, printers and faxes around the administrative offices and schedule service calls as needed.
Understand and utilize PTU process for office supplies and inventory.
Process invoices for vendors and work with accounting department to ensure timely payment.
Manage internal SharePoint database and update employee information as necessary.
Perform other duties as assigned by management.