Receptionist - ACCESS Genesis

ACCESS Community Health Network • Des Plaines, IL

2d • $17 - $20

About The Position

ACCESS Community Health Network (ACCESS) is a nationally recognized leader in community health, innovating and improving its integrated care model to address the total health and wellness of its patients. Their dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of over 150,000 patients annually. This role serves as the patients' first point of contact, creating a welcoming and supportive environment at the front desk. The position involves guiding patients through check-in, collecting accurate data, scheduling appointments, processing payments, and ensuring a smooth and efficient visit. The receptionist will deliver high-quality customer service to support ACCESS' patient-centered medical home model and advance organizational goals to improve patient care and community health outcomes. Comprehensive training and hands-on experience with Epic, a leading Electronic Medical Record system, will be provided.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification

Nice To Haves

• Receptionist experience in a health care setting
• Customer service experience
• Administrative experience
• Electronic Medical Records (EMR) systems experience
• Bilingual English/Spanish

Responsibilities

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• Generous PTO
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED